The Business of Belonging: Inside Avon’s 140-Year Mission – S2 EP5

In this episode of Insight Brilliance, Cathy speaks to Sam Boniface, UK Communications Lead at Avon International, about how one of the world’s most recognisable beauty brands continues to reinvent itself 140 years on. From empowering women before they had the right to vote, to embracing omnichannel retail, social commerce and AI, Sam shares how Avon […]

How Timpson keeps over 5,000 colleagues thriving – lessons from their Director of Happiness – S2 EP3

In this episode, Cathy’s joined by Janet Leighton, Timpson’s Director of Happiness, to explore how the long-standing family business has built a high-trust, people-first culture through “upside-down management.” Janet shares how Timpson hires for personality over CVs, runs with just two core rules, and measures support through a single-question Happiness Indes – all designed to […]